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Konica Minolta revamps its call centres with state-of-the-art technology

October 16, 2014 by SPEdit Team

B(05-_2014__KM_LOGO)1With the objective to reach greater customer satisfaction, Konica Minolta has revamped its call centres in India with global standard equipment and state of the art technology. For better accessibility, the company has added another additional emergency number 0120-4975100 (30 Hunting Lines) with the existing Toll Free No. 1800- 419- 0277. Apart from the call centre, Konica Minolta has designed a customer portal (http:// csp.kmbs.co.in) which would enable customers to register their service or toner requirements directly through the portal without calling the call centre.

“Our priority has always been our customers, and to deliver the best to them and our services and products reflects our commitment towards the customers” stated Mr. Balakrishnan EGM Konica Minolta India. The call centre will be functional 24×7 with trained and professional executives.

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