GoPro has officially recalled their recently launched Karma drones after discovering that a small number of Karma units lost power while in operation. The company has ensured that they will be investigating the issue, working in collaboration with the U.S. Consumer Product Safety Commission and the Federal Aviation Administration. The company has recalled all the Karma units and will be providing a full refund on returns.
GoPro has stressed on the matter and indicated that the use of Karma must be ceased even if the drones appear to be functioning normally. The company mentioned that 2500 units of Karma have been sold since its launch and will continue its shipment once the issue is resolved. The recall is only for Karma drones. HERO5 Black and Karma Grip are not subject to a recall. However, if the drone is purchased as a bundle package along with the HERO 5 Black and Karma Grip, customers are advised to return the entire kit and will be entitled to a full refund. Information regarding the recall policy can be found on GoPro’s official page: www.gopro.com/2016karmareturn
